Returns

Online Returns

Website - Returns 

All full price returns must be requested via email within 14 days of purchase for a refund, once a return has been accepted you have 14 days from that point to return the product to us, we can process your return once the item has arrived back. 

Any full price returns requested past the 14 days will only be eligible for an exchange or store credit. 

Please submit your return request email to info@sos-stafford.co.uk or by the contact form on our website - Include your order number in the subject so we can locate your transaction.

Sale / Last Pairs / Last Chance items are only eligible to be returned for an exchange or credit. Please submit your return request email to info@sos-stafford.co.uk or by the contact form on our website - Include your order number in the subject so we can locate your transaction. 

When shipping products back to us please do not apply any tape or labels to the shoe box  or clothing itself, as this is considered part of the product and may affect your refund/return.

Your refund will be credited back to the original purchaser's payment method within 7 working days from processing your returned items. Please note that shipping is non refundable. 

All returns are the responsibility of the customer unless otherwise stated. 

Return Address:

Save Our Soles

Riverside 

South Walls

Stafford 

ST16 3AL